Returns & Exchanges
At Alessandra, we want you to be completely satisfied with your purchase. If your selected items are not the perfect fit, you may return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Place the unworn items with original tags attached into the original shipping box and include the provided packing slip.
Attach the Label
Print the prepaid shipping label generated from our portal and securely tape it to the outside of your return package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing